Frustration

I went to Mentor Marc's yesterday with a SUPER short list of things to pick up. There were some food products and replacement blades for my husband's razor.

I found all of the food no problem. I then find my way to "men's grooming" as the aisle is called. There I discover that I can get actual razors but no refill blades. Just as I'm about to scream I see a sign above the display that tells me refills are in cosmetics. I work my way to cosmetics (which is in the worst corner of the store). After what seems like 15 minutes of walking up and down the same aisle I finally see that what I want is kept behind the counter with the designed imposter perfumes. After getting the girl to grab them for me she asks if I want to pay there. I tell her "NO".

She then informs me of the DUMBEST policy ever: If I don't pay there she has to take them to customer service and tell them my name. When I go to check-out my checker will then go an retrieve them for me (as if Marc's isn't slow enough!). So I ask if I can check out there since I only have 6 items. She rolls her eyes at me and says "I would, but I don't know the price of the carrots you have". So then I go digging for cash and she says " I guess I could call and ask".

So after 18 minutes at Marc's I finally get to leave with my two bags that cost me $17 and almost cost that checker her life!